As you know that there are a lot of touts and bogus cabbies at the Noi Bai airport, who try to take you to another hotel for commission. So that do not be surprised if the driver claims that place is very dirty, unsafe, expensive or even out of business as well as no more available rooms. The bottom line is don`t always believe what your driver tells. The same thing applies also to local touts, drivers of cyclos, motorbikes and taxis that are parked at the train station.
Please don`t seek the help from the tour information counters because some of them will use the sophisticated tricks to cheat you such as, impersonate our staffs to speak to on the phone that the hotel you booked to be full already and offer another hotel, which belong to their hotel-partners.
If you have reservation at our hotel, we will keep room for you on. Do not worry about it. Please ask driver take you exactly to Hanoi Glory Hotel.
- Address: No 16 Bao Khanh, Hoan Kiem, Hanoi, Vietnam.
- Tel: +(84-4)3825 8030
- Hotline: +84903492281
If necessary, please contact to our hotel! You will be taken right to the doorstep of the hotel !
So far there have been many tourists being cheated so that this is very good information for travelers to avoid the troubles when you are traveling in Hanoi or in Vietnam. This information is written by my experiences and some travelers who had been cheated. You should take a look and print it out to bring with you while traveling in Vietnam!
| Problem 1 |
Solution 1 |
| There is not enough information available to first time travelers to Ha Noi either on Vietnam Airlines or at Noibai airport. Thus, travelers are not aware of their options for getting to Hanoi from the airport, what such a trip should cost, and who are reliable drivers. |
Brochures with this information in many languages can be printed and put in seat pockets of all Vietnam Airlines planes; these brochures should also be made readily available at the airport. |
Problem 2
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Solution 2 |
| Frequently visitors have trouble finding legitimate transportation from Noibai International Airport to their hotel in Ha Noi. Sometimes they are driven by minibus drivers who promise to take them to a specific address in Ha Noi. However, instead of being delivered to the requested hotel they are delivered to a different hotel where the bus driver has friends. They are frequently then overcharged at this hotel. |
Travelers to Vietnam should be warned in advance or at the airport not to depend on either the airport driver or hotel staff that he recommends. In addition it should be a requirement that the street signs be pointed out to the traveler by the bus driver so that the traveler knows whether s/he is being delivered to the correct hotel. |
Problem 3
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Solution 3 |
| Another problem arising for travelers from Norbai is that the price quoted for transportation from the airport normally includes the road tax. However, upon arrival, travelers are charged for the road tax again. |
Travelers should be made aware by information available at the airport of standard prices for transportation and the fact that these prices already include the road tax. |
| Problem 4 |
Solution 4 |
| Travelers are frequently led to foreign currency exchange venues by airport bus drivers. At these exchanges they are given a poor exchange rate, e.g., 10,000 VD for $1 USD rather than the standard 17,800 VD. In addition the driver receives a commission from the foreign exchange seller. |
Travelers should be encouraged to exchange money at the airport or at foreign exchange sellers recommended by legitimate hotel owners. |
| Problem 5 |
Solution 5 |
| The first person a visitor meets is frequently the boy selling postcards. These sellers frequently cheat the visitor either by overcharging for the cards or by asking for VD 5,000 but extracting VD 50,000 from the confused traveler. |
Travelers should be encouraged to purchase cards, maps and other such items from bookshops rather than street vendors. |
| Problem 6 |
Solution 6 |
| Even enterprising visitors who find a hotel on their own frequently find that a person claiming a commission has followed them to the hotel. |
The receptionist should ask travelers whether such a person helped them to obtain lodgings or not. |
| Problem 7 |
Solution 7 |
| Travelers are frequently sold tickets by travel agencies for tours of local sites. They are frequently promised small group tours and good train seats. After paying, they find that either the tour does not exist at all or that there are very many people on the tour, that the quality is very bad and that they have paid for good train seats but received inferior ones. |
Once they are in a legitimate hotel, travelers should be able to rely on hotel staff to advise them on tour agencies that are reliable and honest. In addition, it may be better to charge for the tour after it has been taken in order to guarantee that the visitor is satisfied with its value. |
Problem 8
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Solution 8 |
| Tourists are prey to pickpockets when they travel to the market. |
Tourists should be advised to leave their valuables and extra money in the hotel safe. |
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Enjoin Traveling!
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